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Industries · Manufacturing

Zoho for Manufacturing

RFQs, quotes, orders and dispatch in one connected system, from first enquiry to final payment.

  • Zoho Authorized Partner
  • Local team in Dubai, UAE
  • Free, no-commitment consultation
Zoho CRM for manufacturing companies in the UAE

Built for manufacturers and industrial suppliers

  • RFQs from every channel in one pipeline
  • Quotes from your product catalogue and price lists
  • Sample and approval tracking
  • Sales orders linked to Zoho Inventory
  • Distributor and dealer management

Implemented by GNet, a Zoho Authorized Partner in Dubai.

Challenges

Where manufacturing teams lose time and revenue

The problems we see most often before Zoho CRM is in place.

Manual work in manufacturing before Zoho CRM
  1. RFQs that never get quoted
  2. Quotes built in Excel without approvals
  3. No link between orders, stock and production
  4. No live view of win rate or backlog

The workflow

How manufacturing companies run on Zoho CRM

The complete journey with the automations GNet configures at every stage. Click the image to enlarge it.

Manufacturing workflow in Zoho CRM, implemented by GNet in Dubai

Sales pipeline

Eight stages, each with its own automation

Every stage has a clear owner, a next step and an automation that keeps the deal moving.

1. RFQ captured

Website, email, distributors, exhibitions and tenders

RFQ acknowledged and assigned

2. Qualification

Product, specification and quantity

Manager alert if not reviewed

3. Costing and technical review

Bill of materials and costing checked

Costing task with a due date

4. Quotation

Quote from the product catalogue and price list

Price approval · quote tracked

5. Sample and follow-up

Samples sent and approval tracked

Day 3 email · Day 5 call · Day 10 reminder

6. Decision

Won: sales order in Zoho Inventory. Lost: reason recorded.

Lost quotes reviewed and re-contacted

7. Production and dispatch

Materials and production slot checked

Order status updates to the customer

8. After-sales and repeat orders

Complaints and returns logged

Reorder reminders created

Tracker

Order tracker in one view

A guided Blueprint in Zoho CRM takes the team through each step after the sale, so nobody needs to ask where a file stands.

manufacturing delivery tracked in Zoho CRM
  1. PO received
  2. Planning
  3. Production
  4. Quality check
  5. Dispatch
  6. Invoiced
  7. Paid

Dashboard

What management sees every day

An example of the live Zoho CRM dashboard GNet builds for manufacturing teams. Figures shown are sample data.

Sample Zoho CRM dashboard for manufacturing by GNet

RFQs

Win rate

Backlog

On-time delivery

Customers

Receivables

Zoho apps in this solution

  • Zoho CRM logo
  • Zoho Inventory logo
  • Zoho Books logo
  • Zoho Creator logo
  • Zoho Sign logo
  • Zoho WorkDrive logo
  • Zoho Desk logo
  • Zoho Analytics logo

Why GNet

A Zoho partner for manufacturing

We design Zoho CRM around how your team works, with local support in Dubai.

GNet Zoho consultants training a manufacturing team
  • RFQ and quotation process mapped to your product lines
  • Price lists, discount approvals and quote templates
  • Zoho CRM connected to Zoho Inventory and Zoho Books
  • Distributor and dealer management

Zoho One

One platform for your whole manufacturing business

One connected system for sales, finance, HR and operations, with one login.

  • Zoho CRM for leads, clients and deals
  • Zoho Books for invoicing, payments and UAE VAT
  • Zoho People and Zoho Payroll for HR and WPS
Zoho One suite of business apps implemented by GNet
Zoho CRM sales dashboard

FAQ

Zoho for manufacturing: frequently asked questions

Can Zoho CRM handle RFQs and quotations for manufacturers?

Yes. RFQs are captured with specifications and drawings, costed by the estimation team, and turned into quotes from your product catalogue with approval rules for discounts.

Does Zoho CRM connect to inventory and production?

Yes. Won quotes become sales orders in Zoho Inventory, and Zoho Creator can be used for production planning where needed, so sales can see order status without asking operations.

Can we manage distributors and dealers?

Yes. Distributors are managed as accounts with their own targets, orders and stock reviews in Zoho CRM.

Which dashboards do manufacturers use?

Typical dashboards show RFQs by source, quote win rate, order backlog, on-time delivery, top customers and overdue receivables.

Free consultation

See this workflow running on your own process

Book a free session with a GNet Zoho consultant. We will map your process and show you how it works in Zoho CRM.

Chat with us